e-Services
Contact Us print this page

ALL queries for the City of Johannesburg should be channeled through Joburg's Call Centre on 0860 Joburg or 0860 56 28 74, which is available 24 hours 7 days a week.

For the following type of queries: Accounts, Report a service problem (eg. water, electricity, roads, metrobus, refuse, traffic fines etc), Order a new service, Request service information phone our Customer Care Number. This is a 24 hour service. Customer Care Number
0860 Joburg or 0860 56 28 74
For Life Threatening Emergencies (Ambulance, Fire, Metro Police) please phone our Emergency Connect Customer Care Number Customer Care Number
+27 11 375-5911
Report change of postal address for statements (Read More) E-mail Address:
joburgconnect@joburg.org.za

Fax Number:
+27 11 381-9377

Customer Care Number
0860 Joburg or 0860 56 28 74
Sectional Title Owners Information!

Everything you should know about Sectional Title Information
Read More
Contact Corporate Geo-Informatics for all geographical information and queries

Physical Address:
Corporate Geo-Informatics, CITY OF JOHANNESBURG
158 Civic Boulevard , Metropolitan Centre, 8th Floor, A-Block,
Braamfontein

Postal Address:
P O Box 1049, JOHANNESBURG, 2000
E-mail Address:
cgis@joburg.org.za
Contact us for all Online Mapping information or queries.

Physical Address: Corporate Geo-Informatics, CITY OF JOHANNESBURG, 158
Civic Boulevard, Metropolitan Centre, 8th Floor, A-Block,
Braamfontein

Postal Address: P O Box 1049, JOHANNESBURG, 2000
E-mail Address:
ims@joburg.org.za


Telephone Number:
+27 11 407 6159

Fax Number:
+27 11 339 3677
For any queries and question on Valuations on your property, please contact the Valuations Department. Feedback Form
If you have any queries regarding your Building Plan Application and Progress, contact our customer care number.


Postal Address:
Building Plan Administration
Metropolitan Building, 158 Loveday Street, Braamfontein, Ground Floor

P.O Box 30733
Braamfontein, South Africa

Customer Care Number
+27 11 407-6055/6058

Fraud line

The City of Johannesburg has an ANTI-FRAUD HOTLINE! - 0800 002 587
0800 002 587
For all Internet related queries such as registration problems, security, compatibility issues, login problems, forgotten password, trouble with navigating the site, etc. please contact the Web Manager Web Manager
Feedback Form